Eurostar loves your luggage

We love luggage. We want to take care of your luggage and in our experience; the best person to do that is you. And in most cases, that's exactly what will happen. This means that when you travel with us, you don't need to check it in - just take it straight onto the train. Unless you have more than two big bags or you happen to be a cellist (see below).

Registered Luggage for large items or people with more than two bags

If you have more than two items of luggage (as well as your hand luggage) or if you're travelling with bicycles, sporting weapons or large musical instruments (a cello, for example), you should use our registered baggage service. The service operates between London, Paris, Brussels and Lille Eurostar terminals and whatever you register will be ready for collection within twenty-four hours of registering it.

If customers do want to travel with their musical instrument, they must be charged a child fare (Standard or First) for it and tickets must be checked in. For anything that isn't clear about registering your luggage, feel free to call us on 08705 850 850 for further details.

Baggage may be registered up to 10 days before your date of travel or on the day of travel itself. Sorry but this service is not available from Ashford International.

Items not accepted as registered baggage include:

• Animals
• Any item exceeding 2 metres in length
• Bulky or excessively heavy articles
• Dangerous items such as offensive weapons, explosives, inflammable substances or articles, oxidising, toxic, radioactive or corrosive substances, or substances that are malodorous or likely to cause infection
• All products classified as non-prescription drugs, narcotics and all other illegal or dangerous substances or goods.

Charges and conditions

If there's ten or more of you travelling, we offer a service between London St Pancras, Paris Gare Du Nord and Brussels Midi whereby your luggage will be loaded into specially designed secure compartments that you can collect on your arrival. This service is also available for conference materials, film crews, orchestras and (at our discretion) travelling circus troupes. Again, feel free to call us on 08705 850 850 if anything isn't clear. Or you can email us at group.baggage@eurostar.co.uk

Left Luggage

There will be a facility at St Pancras International but operated by the station owners not Eurostar. No further information at this time.

Labels

Please label each and every item of baggage and display the passenger's name, seat number, date of travel and destination. Eurostar labels are available at ticket desks or on request from on-board staff. Our new ticket wallets have two baggage labels attached to them.

Lost Property

All non-perishable good are kept for 3 months for which collection,storage ad postal charges apply.

St Pancras International opening hours:
Mon-Fri 1000-1700. Closed weekends and public holidays.
Telephone: 08701 600052 or 0207928 0660
Email: lost.property@eurostar.co.uk

The Eurostar Lost Property Office is situated at the EuroDespatch Centre at St Pancras International. Follow the signs from the main station concourse in the direction of the station car park.

Esprit Europe

Esprit Europe is Eurostar's own express parcel delivery service providing same day or next day by 0900 deliveries to Paris, Brussels as well as overnight UK and rest of France deliveries. Please contact Esprit Europe* for further details and to make a booking.

London St Pancras International	08705 850 850
Brussels-Midi/Zuid	+32 (0)2 224 88 61
Paris Gare du Nord	+33 (0)1 55 31 54 54
Lille-Europe	+33 (0)3 20 87 42 67