Tickets
To check in, all you have to do is insert your ticket into the machine (which will hold onto it exactly long enough for you to start to panic, just a little bit) and then walk through the gate with your baggage. Easy. If you need help, our staff are always around, and we'll be glad to check you in ourselves.
Baggage
There isn't a separate check-in for baggage at Eurostar (as long as you haven't got more than two bags or cases and one piece of hand luggage). We can explain everything here …
When To Check In
This depends mainly on what ticket you have. Unless you've been advised otherwise, please check-in at least 30 minutes before your scheduled departure. Below are the full details, just bear in mind that if in doubt, arrive with time to spare. And have a croissant.
|
Minimum time before departure |
Applicable travellers |
|---|---|
|
At least 10 minutes |
Holders of Business Premier tickets and Eurostar carte blanche |
|
At least 30 minutes |
Eurostar Frequent Traveller members |
|
At least 30 minutes |
Standard, Leisure Select/Standard Premier* and all other ticket types |
|
At least 45 minutes |
If you have special travel needs (e.g. you're a wheelchair user) or will need help getting to the train. Please approach a member of staff for assistance. See special travel needs for more information |
|
At least 1 hour |
All travellers for Avignon or Ski services |
* Our new Standard Premier class is on sale as of 5 May, for travel from 1 September onwards, and will replace our current Leisure Select class.
