UK based agents
North American based agents
Agents based in other regions

UK based agents

eurostar4agents
(for general Eurostar queries and amendments)
Opening hours: 9am-5pm Mon-Fri
08448 224334
Email: eurostar4agents@eurostar.co.uk

Eurostar Group Sales
(Group Reservations and Charter enquiries)
08448 224800
Opening hours: 9am-5pm, Mon-Fri
Email: groups@eurostar.com

ELGAR Helpdesk
(for ELGAR technical support)
08448 220119
Opening hours: 08:00 - 20:00 Mon - Fri, 09:00 - 17:00 Saturdays
Email: elgar.helpdesk@eurostar.co.uk

Continental Trade
(for onward destinations)
08448 242524
Opening hours: 9am-5pm, Mon-Fri
Email: beyond.eurostar@eurostar.co.uk

Brochure Ordering
Order Brochures Online

Call Centre - Paris
00 331 8 92 35 35 39

Call Centre - Brussels
00 32 70 79 79 89

Esprit Europe
08705 850 850

Frequent Traveller- UK
08448 240240

Group Baggage Handling
08705 850 850

Traveller Care
01777 777 879

Lost Property - UK
08448 224411

Registered Baggage
08705 850 850

Ticket Stock
Eurostar only
E-mail:eurostar@bemrosebooth.com
Please supply the following information
Agency Name, Full Agency address and MIC/Rail code.

Eurostar and National Rail
Travel trade warrant services
0870 234 8709

Travel Agents' Concessions
08448 224888

Eurostar's registered office details
Eurostar Group Limited
Registration number 03794642
Registered in the U.K.at

Times House
Regent Quarter
Bravington Walk
London
N1 9AW

Registration number 02462001

In North America

(United States, Canada, Mexico, Caribbean and Central America):

Contact our North American distribution partner, Rail Europe Group via your Regional Business Development Manager or:

• On line at http://agent.raileurope.eu
• Calling 1- 800-Eurostar

For US based agent GDS queries:

Contact our Eurostar GDS Helpdesk:

• Email: gdssalesusa@eurostar.com
• Calling: 1 800 791 2842 or 1 212 682 9587

Agents based in other regions

Please refer to: www.raileurope.fr
or
Email: international.sales@eurostar.co.uk