Eurostar

Contact Us

UK based agents
North American based agents
Agents based in other regions

UK based agents

eurostar4agents
(for general Eurostar queries and amendments)
Opening hours: 9am-5pm Mon-Fri
0870 6000 792
Email: eurostar4agents@eurostar.co.uk

Eurostar Group Sales
(Group Reservations and Charter enquiries)
0870 6000 777
Opening hours: 9am-5pm, Mon-Fri
Email: groups@eurostar.com

ELGAR Helpdesk
(for ELGAR technical support)
0870 603 0203
Opening hours: 08:00 - 20:00 Mon - Fri, 09:00 - 17:00 Saturdays
Email: elgar.helpdesk@eurostar.co.uk

Continental Trade
(Formally Beyond Eurostar - to onward destinations)
08705 553 366
Opening hours: 9am-5pm, Mon-Fri
Email: beyondeurostar@eurostar.co.uk

Brochure Ordering
Order Brochures Online

Call Centre - Paris
00 331 8 92 35 35 39

Call Centre - Brussels
00 32 2 52 59 292

Esprit Europe
08705 850 850

Frequent Traveller- UK
08705 104 105

Group Baggage Handling
08705 850 850

International Customer Relations
01777 777 879

Lost Property - UK
0207 928 0660

Registered Baggage
08705 850 850

Ticket Stock
Eurostar only
E-mail:eurostar@bemrosebooth.com
Please supply the following information
Agency Name, Full Agency address and MIC/Rail code.

Eurostar and National Rail
Travel trade warrant services
0870 234 8709

Travel Agents' Concessions
0870 6000 789

Eurostar's registered office details
Eurostar Group Limited
Registration number 03794642
Registered in the U.K.at

Eurostar House
Waterloo Station
London
SE1 8SE Eurostar (U.K.) Limited
Registration number 02462001


In North America

(United States, Canada, Mexico, Caribbean and Central America):

Contact our North American distribution partner, Rail Europe Group via your Regional Business Development Manager or:

For US based agent GDS queries:

Contact our Eurostar GDS Helpdesk:


Agents based in other regions

Please refer to: www.raileurope.fr
or
Email: international.sales@eurostar.co.uk