How does my client become a member?
Can I complete a Eurostar Frequent Traveller application form on my clients behalf?
Can I review my clients Frequent Traveller account details?
How can I enter my clients EFT details onto GDS?
What are the advantages of being a Eurostar Frequent Traveller member?
What are the advantages for Eurostar Carte Blanche holders?
How does my client register his/her points?
How are the points redeemed?
What can the points be used for?
What kind of rewards are offered with Eurostar Frequent Traveller partners?

How does my client become a member?

Its very simple, all they need to do is fill in an application form and include a copy of a ticket from £250. We'll send them their membership number so they can start earning points straight away.

Application forms can be found in the Eurostar Terminals, by calling the Eurostar Frequent Traveller service centre or online at eurostar.com. Alternatively, you can download and send the application PDF by email.

*Tickets will be accepted up to 3 months after date of travel, and must be travelled on to qualify. Photocopies are required. Originals cannot be returned

Can I complete a Eurostar Frequent Traveller application form on my clients behalf?

No. Due to the Data Protection Act all customer applications must be personally signed.

Can I review my clients Frequent Traveller account details?

No. Due to the Data protection Act client information is confidential

How can I enter my clients EFT details onto GDS?

To ensure the points are credited on members' accounts you must enter the client's membership number (the full 17 digits) on every GDS booking made, using the entries below.

This must be entered before you ticket the booking. The points will then be credited to their account when they check-in.

What are the advantages of being a Eurostar Frequent Traveller member?

• Points earned with Eurostar and also selected partners
• Reduced check-in time
• Commission-free currency exchange
• Preferential rates on hotel accommodation and car hire
• Discount at various shops in London St Pancras terminal

What are the advantages for Eurostar Carte Blanche holders?

• Points earned with Eurostar and also selected partners
• Use of priority ticket desk and express check-in facilities - where they can bring a guest in the week and 4 guests at the weekend
• Access to Eurostar lounges irrespective of the ticket type - where they can bring a guest in the week and 4 guests at the weekend and benefit from internet access and mobile phone chargers.
• Priority and pre-bookable taxi services
• A priority telephone number for the dedicated team at the Eurostar Frequent Traveller service centre (08448 240 240)
• Commission-free currency exchange
• Preferential rates on hotel accommodation and car hire
• Additional benefits with partner hotels e.g. room upgrades
• Discount at various shops in London St Pancras terminal
• Invitations to exclusive events

How does my client register his/her points?

Points will automatically be credited when your client checks in, as long as you have quoted their membership number when booking their Eurostar tickets.

How are the points redeemed?

By contacting the EFT Service Centre
Phone: 08448 117 117
Fax: + 44 1233 61 79 56
Email: eft@eurostar.com

What can the points be used for?

Rewards with free Eurostar travel and with Eurostar Frequent Traveller selected partners.

What kind of rewards are offered with Eurostar Frequent Traveller partners?

All our partner offers aim to provide a different experience of Eurostar destinations:

Treat yourself with stays in boutique hotels.
Go shopping in Paris with Kadeos vouchers, or in London with Selfridges and M&S vouchers
Enjoy a family day pass or hotel stays and park entrance packages at Disneyland® Resort Paris
View Paris, London or Brussels in a different way with our helicopter tours
Get out of the city with our Avis offers
Explore the rest of France with TGV (French high speed trains) rewards
Enjoy or treat a loved-one with French wine, Belgian Chocolates or an English Hamper.

For more details please click here