How does my client become a member?
Can I complete a Eurostar Frequent Traveller application form on my clients behalf?
Can I review my clients Frequent Traveller account details?
How can I enter my clients EFT details onto Elgar?
What are the advantages of being a Eurostar Frequent Traveller member?
What are the advantages for Eurostar Carte Blanche holders?
How does my client register his/her points?
How are the points redeemed?
What can the points be used for?
What kind of rewards are offered with Eurostar Frequent Traveller partners?

How does my client become a member?

Its very simple, all they need to do is fill in an application form and include a copy of a return ticket from £185 or 2 singles from £92.50 each. We'll send them their membership number so they can start earning points straight away.

Application forms can be found in the Eurostar Terminals, by calling the Eurostar Frequent Traveller service centre or online at eurostar.com. Alternatively, you can download and send the application PDF by email.

Once your client has completed a second trip we'll send them their membership card and they can start enjoying all the membership benefits.

*Tickets will be accepted up to 3 months after date of travel, and must be travelled on to qualify. Photocopies are required. Originals cannot be returned

Can I complete a Eurostar Frequent Traveller application form on my clients behalf?

No. Due to the Data Protection Act all customer applications must be personally signed.

Can I review my clients Frequent Traveller account details?

No. Due to the Data protection Act client information is confidential

How can I enter my clients EFT details onto GDS?

To ensure the points are credited on members' accounts you must enter the client's membership number on every GDS booking made, using the entries below.

All you need to do is simply input the last 17 digits of their membership number into the "name" field in place of the client name. There is no need to enter the client name, as this will be generated automatically once a valid membership number has been entered. The points will then be credited to their account when they check-in.

To add an EFT membership number to an existing booking, simply delete the name field and use the above entry. This applies only if the booking is in provisional status. For ticketed bookings, the client will need to register points at Eurostar Terminals.

What are the advantages of being a Eurostar Frequent Traveller member?

• Points earned with Eurostar and also selected partners
• Reduced check-in time
• Commission-free currency exchange
• Preferential rates on hotel accommodation and car hire
• Discount at the en-route shop at London St Pancras terminal

What are the advantages for Eurostar Carte Blanche holders?

• Points earned with Eurostar and also selected partners
• Use of priority ticket desk and check-in facilities. Express check-in
• Access to Eurostar lounges irrespective of the ticket type - where they can bring a guest in the week and 4 guests at the weekend and benefit from internet access, mobile phone chargers and even a massage chair!
• Priority and pre-bookable taxi services
• A priority telephone number for the dedicated team at the Eurostar Frequent Traveller service centre (08448 240 240)
• Commission-free currency exchange
• Preferential rates on hotel accommodation and car hire
• Additional benefits with partner hotel - such as invite to private screening, access to spa, free massage, free transfer between the hotel and station etc
• Discount at the en-route shop at London St Pancras terminal
• Invitations to exclusive events

How does my client register his/her points?

Points will automatically be credited when your client checks in, as long as you have quoted their membership number when booking their Eurostar tickets.

How are the points redeemed?

By contacting the EFT Service Centre
Phone: 08448 117 117
Fax: + 44 1233 61 79 56
Email: eft@eurostar.com

What can the points be used for?

Rewards with free Eurostar travel and with Eurostar Frequent Traveller selected partners.

What kind of rewards are offered with Eurostar Frequent Traveller partners?

All our partner offers aim to provide a different experience of Eurostar destinations:

Treat yourself with stays in boutique hotels.
Go shopping in Paris with Kadeos vouchers, or in London with Selfridges and M&S vouchers
Enjoy a family day pass or hotel stays and park entrance packages at Disneyland Resort Paris
View Paris, London or Brussels in a different way with our helicopter tours
Get out of the city with our Avis offers
Explore the rest of France with TGV (French high speed trains) rewards
Enjoy or treat a loved-one with French wine, Belgian Chocolates or an English Tea Hamper.

For more details please click here