BSP

The following information is for UK agents, for US agents please click here.

Eurostar participates in BSP and has standard IATA codes 9F/814. Eurostar is an electronic ticket vendor.

Refund advice

Eurostar bookings have either an OPEN or USED status. When an e-ticket shows OPEN status a refund can be performed on Sabre. Refer to the Refunds, Revalidation and Reissue and Voiding tabs for important information on all these procedures.

Credit card and Merchant fees

As is currently the case on Elgar, Eurostar does not pay the merchant fee. To avoid receiving ADM's for these fees, use non ref or cash. The following cards are supported: Amex, MasterCard , Visa, Maestro, Solo Electron. Any applicable charges will be invoiced monthly. Please contact creditcontrol@eurostar.com for merchant fee billing queries.

Form of payment for multi-passenger bookings

Enter only one form of payment and do not 'passenger relate' to enable e-tickets to be issued correctly.