Frequent Traveller, Names and Profiles

Eurostar frequent traveller numbers can be added via the profile or booking using the full 17 digits, all numbers begin with 308381 e.g. M.9F30838112345679810. This must be added accurately as the number is not verified in Galileo. The number will not appear on the Eurostar ticket. Points are credited approximately 48 hours from time of booking.

For more information including the benefits of the Eurostar frequent traveller program click here.

At this time membership of the Eurostar Frequent Traveller program is only available to travellers resident in the UK, France and Belguim.

Names

For double-barrelled names, please remove any spaces and hyphens e.g. Miss Emily Langley-Parker should be entered as LANGLEYPARKER/E

Profiles

Can be used for booking Eurostar where the name field complies with the above. Information such as Eurostar Frequent Traveller number can be added to the client profile. Seat preferences and special meals within the profile are not supported.

Duplicate names

Identical names within same PNR will cause booking to reject as a duplicate
Eg: Partridge/CMr and Partridge/CMr
Or
Polle/SusanMs and Polle/SusanMs

To avoid your booking rejecting, use combination of initials and/or names
Eg Partridge/ChrisMr and Partridge/ChristopherMr or Partridge/CMr and Partridge/ChrisMr
Or
Polle/SusanMs and Polle/SMs