Booking Steps
If seats are not requested, coach and seat numbers are allocated automatically once a booking has been ended. Only confirm a booking to a client when coach and seat numbers appear as an SSR.
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1 |
Create PNR using standard Amadeus entries. Include sell seat, name and Received from field |
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2 |
Request seat type or specific seat (optional) Please click here for help with seating |
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3 |
End and Retrieve, then Ignore and Retrieve booking to refresh display |
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Now check SSRs displayed (these should always appear within a short time) Example display 6 SSR NSST 9F KK1 QQSXPG/C012S021/S2 7 SSR NSST 9F KK1 XPGQQS/C009S025/S3 8 SSR ADTK 1A TO9F BY0534/13AUG OTHERWISE WILL BE XLD |
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Check seating SSRs to ensure seat numbers, as well as coach, are confirmed e.g. coach 12 seat 21. If no seat number appears, refer to overbooking procedures |
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Check time limit SSR and ensure bookings are e-ticketed before the date displayed. Bookings are automatically cancelled when the time limit expires (HX status) |
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To price bookings use FXP (for bookings with more than 1 passenger ensure that you price all passengers in one entry e.g. FXP/P1-3) Don't forget to check fare notes, specifically penalties |
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Complete booking using usual form of payment and e-ticketing entries |
Eurostar Frequent Traveller number can be added using the full 17 digits e.g. FFN9F-30838112345678910 The number will not appear on the Eurostar ticket. For further information please click here.
