Brussels - once you alight from the Eurostar, you need to pass through immigration into the arrivals area, and then follow the signs to Thalys platforms which are adjacent to Eurostar.

Paris - the Thalys platforms are next to the Eurostar platforms in Gare du Nord.

Connection times - Elgar will often display connections of less than 30 minutes. We recommend a minimum of 30 minutes. Please use your discretion and advise passengers booked with short connections that they will need to hurry!

Missed connections - If an onward connection is missed, customers should go to the ticket office, where staff can book them onto the next available train. Customers with non-flexible tickets may be charged or need to pay for a brand new ticket.

Lounges - Thalys 'The Card' or Eurostar 'Carte Blanche', with a proof of Thalys travel on the same day, gives access to the Thalys lounges in Paris and Brussels.

Ticket checks - Please note that Thalys tickets do not need to be validated before boarding as tickets will be checked on board.