Exchanges

Eurostar sectors on a French Province booking can be exchanged in the same manner as for Eurostar Direct Services. Please refer to Exchanges page.

Following the same procedure, exchanges of the French sector(s) may generate a new ticket, rather than a boarding pass. Check at step 7 of the Quickstep for boarding passes or a refund value. A refund value indicates that new tickets will be printed and that last-minute exchanges are not possible. In this case, clients should change tickets at any Eurostar or the French departure station, presenting all ticket coupons.

Refunds

Refunds are processed in the same manner as for Eurostar Direct services. Please refer to Refunds page.