Lost Property

All non-perishable items are kept for 28 days at the lost property office at the terminal where the item was found, or at the arrival station for items left on the train. Collection and/or storage charges may be applied. A postal fee is payable to all lost property offices where appropriate.

Lost Property at St Pancras/Ashford
Tel: 08448 224411 then press 5
Open Monday to Friday from 0900 to 1700
Email lost.property@eurostar.co.uk.

For France please note that this is an SNCF office, there is no 'personal contact.' Passengers should either fax their information or leave their name and contact details on the answer phone, along with details of the item they have lost. If the item has been handed in, the SNCF office will call back to arrange collection/return.

Lost property at Paris
Tel: 0033 (0) 155 315 840 (answer phone)
Fax: 0033 (0) 155 315 643

Lost property at Lille
Tel: 00 33 (0) 3 28 55 71 63

Lost property at Marne la Vallée
Tel: 0033 (0) 160 435 500

Lost property at Brussels
Tel: 0032 (0) 22 248 862