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Disruption to Eurostar services - 2 March 2015

Update 16.00

The High Speed line is now re-opening after the earlier closure due to a person hit by a train between Ashford and Ebbsfleet. As a result, the following Eurostar trains will not operate today:

Trains from London
Train 9028, 13.31 departure from London to Paris
Train 9032, 14.32 departure from London to Paris
Train 9036, 15.31 departure from London to Paris
Train 9040, 16.22 departure from London to Paris
Train 9044, 17.31 departure from London to Paris
Train 9046, 18.01 departure from London to Paris
Train 9050, 19.01 departure from London to Paris
Train 9140, 15.04 departure from London to Brussels
Train 9148, 17.04 departure from London to Brussels
Train 9152, 17.55 departure from London to Brussels

Trains from the Continent
Train 9149, 16.56 departure from Brussels to London
Train 9153, 17.56 departure from Brussels to London
Train 9157, 18.56 departure from Brussels to London
Train 9047, 17.13 departure from Paris to London
Train 9051, 18.13 departure from Paris to London
Train 9055, 19.13 departure from Paris to London
Train 9059, 20.13 departure from Paris to London

Customers who were due to travel on these services can refund their ticket or exchange it for travel another day within 120 days, subject to availability in the same class of travel.

Exchanges must be arranged up to 60 days after the booked date of travel.

For bookings made through GDS, refunds will need to be processed via the BSP Link.

Please contact Eurostar4Agents on 03448 224334 for changes to restricted tickets.

As soon as the emergency services advise us that the line can reopen, our service will resume. However, customers are advised that Eurostar trains will be extremely busy. We strongly advise customers to exchange or refund their ticket and travel another time.

We apologise to all customers for the inconvenience caused.


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